Job Number: 000162
Job Title: Senior Fundraiser Community
Charity: Sue Ryder
Salary Range: £29,500 – £33,000
Contract: Permanent, Full-time
Location: Leckhampton Hospice, Cheltenham (one day a wk from home after probation)
Deadline for applications: 19th August
Main purpose of the job:
- To plan for and deliver income for the hospice and manage the growth of fundraising income to target, and in line with the Hospice Fundraising Strategy.
- Managing a variety of community income streams with a strong focus on recruiting community relationships and developing supporter-led activity.
Key responsibilities include:
- To plan for and deliver income to target through agreed Key Performance Indicators
- To acquire and develop new supporters in a planned way to achieve income targets and drive growth
- To lead on key projects to contribute to income generation
- To contribute to the strategic development of fundraising within the team
- To work collaboratively with fundraising colleagues across the directorate to help deliver national income streams (Legacies, Regular Giving, In Mem Giving) Supporter Care
- To respond to complex supporter enquiries, complaints, gifts and feedback, escalating as appropriate
- To provide a welcoming and efficient service for all supporters
- Delivery of supporter journey within agreed frameworkTo champion and facilitate consistent and exceptional supporter care experience.
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To ensure that all touch points have been recorded accurately and consistently on the database in a timely manner to facilitate integrated supporter care
Person Specification to include:
- A track record of achieving fundraising growth and delivering income
- Experience of the recruitment, management and strategic use of fundraising volunteers
- Experience of forming, nurturing and maintaining relationships within local communities including individuals, businesses, groups and associations to deliver growth in income
- An excellent networker, capable of developing relationships with people from a wide variety of backgrounds
- A very strong performance ethic, driven and motivated towards the achievement of targets
- Ability to engender a pro-active team culture
- Experience of managing volunteers
- Extensive fundraising experience and expertise in Community fundraising, including supporter led income
- Experience of helping to build and manage a budget
- IT literacy essential
- Good communication skills, both written and verbal with the ability to interact with internal and external stakeholders at different levels
- Ability to put the supporter at the centre of everything we do and adapt behaviour or communications appropriately to provide the best experience for the supporter
For a copy of the job pack containing full role information including details on how to apply please contact us via the form on this page.
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