Vacancies

Job Number: 2549

Job Title: Individual Giving Manager
Charity: Greyhound Trust
Salary Range: circa £40,000
Location: National Greyhound Centre in Horley, Surrey, RH6 9SX/hybrid a t least 2 days a week from the office

Deadline for applications: 6th January 2026

About us

Celebrating 50 years o f helping greyhounds in their transition from racing, matching them to homes where they will thrive in their retirement, the Greyhound Trust is embracing the rapid changes both in the greyhound racing industry and in wider society. The Trust has an annual income of c.£4.5m which enables us to find loving homes for thousands
of greyhounds that retire from racing every year.

We need to build a strong financial foundation that will allow us to care for and home even more greyhounds both today and in the future, engaging new supporters and motivating existing ones to continue their support.

The organisation has a small, dynamic structure. Your line manager will be the Head of Income Generation & Engagement, Justin Horton. Justin has over 30 years of senior management experience in the Third Sector, including Head of Income at Hope Rescue and Chief Executive of homelessness charity, Emmaus south Wales.

About the role

This is an exciting new role within our growing income generation and engagement team. We are seeking an Individual Giving Manager who will take the lead in developing, testing, learning and growing the direct marketing programme and developing supporter journeys.

The Individual Giving Manager will also be responsible for developing and delivering the stewardship programme. As this is a brand new role there is plenty of scope to develop the approach, for an ambitious fundraiser this could be a career defining role.

Role Responsibilities

• With the support of the Head of Income Generation produce an overall individual giving strategy, annual plans, budgets and KPIs for individual giving income.
• Create a sustainable programme – increasing the supporter base across all channels, including developing and deploying strategies and programmes to engage and motivate supporters.
• Plan and deliver engaging multi-channel fundraising campaigns and appeals.
• Provide advice and support to branches for one-off lottery or other individual giving initiatives; ensure compliance with our gambling commission licence nationally and through branches.
• Review and develop the charity’s programme of appeals, regular giving and sponsorship products, lottery and donor development programmes.
• Maximise digital fundraising opportunities whilst recognising the contribution of non-digital approaches for certain audiences and product types.
• Review and develop opportunities for legacy and in memoriam gifts.
• Analyse income and expenditure on a monthly basis, use a set of KPIs to report on progress and forecast future results.
• Design and implement a stewardship programme with particular attention to supporter journeys for new and existing supporters that increase average values and long-term support.
• Accountable for compliance of the individual giving programme.
• Ensure data collection, management, use, storage and destruction comply with data protection law and best practice.
• Engage with staff and volunteers on the importance of fundraising from individuals and how their individual roles can enhance fundraising opportunities.
• Work closely with other members of staff to ensure individual giving-related products and initiatives are integrated with other areas of the charity, such as brand and marketing programmes, retail development and homing campaigns.

For a copy of the full job pack, including the full person specifications, terms of employment and details on how to apply please contact us via the form on this page.